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Where to mail a TVS Tenant Verification Service dispute

Mail your tenant screening report dispute to: TVS Tenant Verification Service Inc., Attn: Data Protection Officer, 19567 Fraser Hwy, Suite #361, Surrey BC V3S 9A4. TVS is a consumer reporting agency that has supplied credit and criminal-record screening reports to landlords since 2001 — it is a separate file from your Equifax or TransUnion credit report and from your Landlord Credit Bureau rent-payment history, so an error only gets fixed by disputing with the agency that produced it.

Mail my TVS dispute — $6

$6 flat — postage included · no account needed

Mailing address

Verified September 2026

Tenant screening report disputes

TVS Tenant Verification Service Inc.
Attn: Data Protection Officer
19567 Fraser Hwy, Suite #361
Surrey BC  V3S 9A4

Prospective tenants disputing inaccurate or incomplete information on a TVS credit, criminal-record, or eviction-record screening report ordered by a landlord or property manager

Mail my TVS dispute — $6

No printer, envelope, or stamp — we print and mail it the next business day.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all credit & consumer reporting agency addresses →

Key facts

  • TVS screens rental applicants for landlords — it pulls a credit report and can run criminal and eviction record searches, distinct from Equifax/TransUnion consumer credit files and from Landlord Credit Bureau’s rent-payment history reports.
  • TVS’s own process routes corrections through its Data Protection Officer; mailing a written request creates a dated record that an email does not.
  • Under PIPEDA (and provincial equivalents including BC’s FIPPA), TVS must investigate a dispute unless it is frivolous, and correct or remove information that is inaccurate, incomplete, or unverifiable.
  • Clearly identify each disputed item and keep your statement concise — one typed page per disputed fact is the standard TVS itself recommends.
  • PostPal mails your dispute for $6 flat, printed and deposited with Canada Post the next business day — keep the Confirmation of Mailing email for your records.

How to send your letter

  1. 1

    Get a copy of your TVS report

    Request a copy of the TVS report a landlord or property manager ran on you, and identify each item you believe is wrong — the credit entry, criminal record, or eviction record, and what the correct information should be.

  2. 2

    Write a clear, concise dispute statement

    For each disputed item, state what is inaccurate and why. Keep each disputed fact to about one page and back it up with any documents you can provide.

  3. 3

    Attach supporting documents

    Include copies — not originals — of anything supporting your dispute, such as court records showing a case was resolved in your favour or proof the record belongs to someone else.

  4. 4

    Mail it to the Data Protection Officer in Surrey

    Address the package to "TVS Tenant Verification Service Inc., Attn: Data Protection Officer, 19567 Fraser Hwy, Suite #361, Surrey BC V3S 9A4". Upload it to PostPal — $6 flat, in the mail the next business day — and keep the Confirmation of Mailing email as dated proof your dispute was sent.

Common questions

What is the mailing address for a TVS Tenant Verification Service dispute?

TVS Tenant Verification Service Inc., Attn: Data Protection Officer, 19567 Fraser Hwy, Suite #361, Surrey BC V3S 9A4.

Is TVS the same as Landlord Credit Bureau?

No — they are separate consumer reporting agencies that happen to share a Surrey, BC office. TVS produces tenant screening reports (credit, criminal, and eviction checks) for landlords evaluating an applicant; Landlord Credit Bureau reports ongoing rent-payment history. Disputing one does not correct the other.

Is TVS the same as Equifax or TransUnion?

No. TVS pulls credit data as part of a landlord-ordered screening report, but it is a separate consumer reporting agency with its own file. Disputing an error with Equifax or TransUnion does not correct your TVS report.

What should I include in a TVS dispute letter?

Clearly identify each item you are disputing and why, keep each disputed fact to roughly one typed page, and attach copies of any documents that support your correction.

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