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Where to mail a First Advantage Canada background-check correction

Mail your correction request to: First Advantage Canada Inc., C/O Privacy Officer, 2 Sheppard Ave East, Suite 603, North York ON M2N 7E7. First Advantage (formerly Backcheck) is an employment background-screening consumer reporting agency — separate from Equifax or TransUnion — that prepares criminal-record, credential, and reference-check reports for employers considering you for a job.

Mail my First Advantage correction request — $6

$6 flat — postage included · no account needed

Mailing address

Verified September 2026

Background-check access and correction requests

First Advantage Canada Inc.
C/O Privacy Officer
2 Sheppard Ave East, Suite 603
North York ON  M2N 7E7

Job applicants or employees disputing inaccurate information on a First Advantage Canada (formerly Backcheck) employment background-screening report

Mail my First Advantage correction request — $6

No printer, envelope, or stamp — we print and mail it the next business day.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

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Key facts

  • First Advantage Canada Inc. produces employment background-screening reports — criminal record, credential, and reference checks — not credit reports, so an Equifax or TransUnion dispute does not touch this file.
  • Written requests must clearly state the nature of the inquiry and the name of the client (the employer) who ordered the report, plus your mailing address and phone number.
  • Include a copy of government-issued photo identification so the request can be verified.
  • First Advantage commits to responding within 30 days of receiving a written access or correction request, under PIPEDA.
  • PostPal mails your request for $6 flat, printed and deposited with Canada Post the next business day — keep the Confirmation of Mailing email for your records.

How to send your letter

  1. 1

    Identify the report and the employer

    Note which employer ordered the First Advantage report and, if you already have a copy, identify the specific item you believe is inaccurate.

  2. 2

    Write your request clearly

    State the nature of your inquiry (requesting your file, or correcting a specific item), name the client/employer who ordered the report, and include your mailing address and phone number.

  3. 3

    Attach identification

    Include a copy of government-issued photo ID so First Advantage can verify who is making the request.

  4. 4

    Mail it to the Privacy Officer in North York

    Address the package to "First Advantage Canada Inc., C/O Privacy Officer, 2 Sheppard Ave East, Suite 603, North York ON M2N 7E7". Upload it to PostPal — $6 flat, in the mail the next business day — and keep the Confirmation of Mailing email as dated proof your request was sent.

Common questions

What is the mailing address for a First Advantage Canada dispute?

First Advantage Canada Inc., C/O Privacy Officer, 2 Sheppard Ave East, Suite 603, North York ON M2N 7E7.

Is First Advantage the same as Equifax or TransUnion?

No. First Advantage (formerly Backcheck) is a separate consumer reporting agency that produces employment background-screening reports for employers — criminal record, credential, and reference checks. It does not touch your credit file at Equifax or TransUnion.

How long does First Advantage take to respond?

First Advantage commits to responding to a written access or correction request within 30 days, as required under PIPEDA.

What should I include in my request?

Clearly state whether you are requesting your file or correcting a specific item, name the employer who ordered the report, and include your mailing address, phone number, and a copy of government-issued photo ID.

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