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Where to mail a DASH driver report correction (IBC)

Mail your completed DASH Consumer Driver Report Correction form to: IBC (DASH Consumer Request), 2235 Sheppard Avenue East, Atria II Suite 600, Toronto ON M2J 5B5. DASH (Driver and Auto Search History) is the Canadian insurance industry’s shared driver and auto claims history database, run by Insurance Bureau of Canada — separate from your Equifax or TransUnion credit file. Request the correction form by email first, then mail it in with your supporting documents.

Mail my DASH correction — $6

$6 flat — postage included · no account needed

Mailing address

Verified September 2026

DASH Consumer Driver Report corrections

IBC (DASH Consumer Request)
2235 Sheppard Avenue East, Atria II Suite 600
Toronto ON  M2J 5B5

Drivers disputing inaccurate policy, claims, or driving-history entries on their DASH Consumer Driver Report used by Canadian auto insurers to calculate premiums

Mail my DASH correction — $6

No printer, envelope, or stamp — we print and mail it the next business day.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all credit & consumer reporting agency addresses →

Key facts

  • DASH is not a credit bureau — it’s an insurance-industry database of driver and auto claims history maintained by Insurance Bureau of Canada (IBC), separate from Equifax, TransUnion, or any other consumer credit file.
  • You must first email [email protected] to request the DASH Consumer Driver Report Correction form — you cannot mail a dispute without it.
  • Attach supporting documentation for each item you’re disputing so IBC can investigate accurately.
  • IBC typically completes an investigation in about 20 business days and will contact you if it needs more information.
  • PostPal mails your completed correction form for $6 flat, printed and deposited with Canada Post the next business day — keep the Confirmation of Mailing email for your records.

How to send your letter

  1. 1

    Request the correction form by email

    Email [email protected] to request the DASH Consumer Driver Report Correction form. IBC will not accept a dispute without this form.

  2. 2

    Complete the form and list each disputed item

    Fill in your identification details and clearly identify each policy, claim, or driving-history entry you believe is inaccurate, with what the correct information should be.

  3. 3

    Attach supporting documents

    Include copies of anything backing up your correction — policy documents, claim closure letters, or correspondence with your insurer.

  4. 4

    Mail it to IBC’s DASH Consumer Request address

    Address the package to "IBC (DASH Consumer Request), 2235 Sheppard Avenue East, Atria II Suite 600, Toronto ON M2J 5B5". Upload it to PostPal — $6 flat, in the mail the next business day — and keep the Confirmation of Mailing email as dated proof your correction request was sent.

Common questions

What is the mailing address for a DASH driver report correction?

IBC (DASH Consumer Request), 2235 Sheppard Avenue East, Atria II Suite 600, Toronto ON M2J 5B5. You need the official Correction form before mailing — request it by emailing [email protected].

Is DASH the same as my credit report?

No. DASH is a shared database of driver and auto insurance claims history used by Canadian insurers to price policies. It has no connection to Equifax, TransUnion, or any other credit bureau — a credit dispute does not correct your DASH record.

Can I dispute directly by mail without emailing first?

No — IBC requires you to first request the DASH Consumer Driver Report Correction form by email. Once you have the completed form, mail it with your supporting documents to the Toronto address.

How long does an IBC DASH correction investigation take?

IBC typically completes its investigation in about 20 business days and will reach out if it needs more information before sending you the results.

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