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Where to mail a Landlord Credit Bureau (LCB) dispute

Mail your Tenant Record dispute to: Landlord Credit Bureau, Attention Legal & Privacy, 19567 Fraser Hwy, Box 361, Surrey BC V3S 9A4. Landlord Credit Bureau (LCB) is a separate consumer reporting agency from Equifax and TransUnion — it tracks rent-payment history that landlords report, and errors on your Tenant Record do not get fixed by disputing with the two major bureaus.

Mail my LCB dispute

$6 flat — postage included · no account needed

Mailing address

Verified September 2026

Tenant Record disputes and privacy requests

Landlord Credit Bureau
Attention Legal & Privacy
19567 Fraser Hwy, Box 361
Surrey BC  V3S 9A4

Tenants anywhere in Canada disputing inaccurate rent-payment history, incorrect personal information, or entries on their Landlord Credit Bureau Tenant Record

Mail my LCB dispute

No printer, envelope, or stamp — we print and mail it the next business day.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all credit & consumer reporting agency addresses →

Key facts

  • Landlord Credit Bureau is not Equifax or TransUnion — it is a separate rent-reporting consumer reporting agency, so disputing with the major bureaus does not touch your LCB Tenant Record.
  • Complete the LCB Dispute & Update form and list each tenancy item you believe is inaccurate, plus the reason.
  • Include one piece of valid, non-expired government-issued ID and one document confirming the name and address on that ID.
  • Attach documentation supporting your claim — lease, rent receipts, or landlord-tenant correspondence.
  • PIPEDA (or provincial PIPA in BC and Alberta) gives you the right to request disclosure of, and dispute, information LCB holds about you.

How to send your letter

  1. 1

    Request your Tenant Record

    View your Tenant Record through Landlord Credit Bureau and identify each entry you believe is inaccurate or unfair — the reporting landlord, the dates, and what the correct information should be.

  2. 2

    Complete the Dispute & Update form

    Download LCB’s Dispute and Update form and list each disputed item with your reasoning.

  3. 3

    Attach ID and supporting documents

    Include one valid piece of government-issued ID, a document confirming your name and current address, and copies of anything backing up your dispute — lease pages, rent receipts, or messages with the landlord.

  4. 4

    Mail it to Legal & Privacy in Surrey

    Address the package to "Landlord Credit Bureau, Attention Legal & Privacy, 19567 Fraser Hwy, Box 361, Surrey BC V3S 9A4". Upload it to PostPal to have it printed and deposited with Canada Post the next business day, and keep the Confirmation of Mailing as dated proof.

Common questions

What is the mailing address for a Landlord Credit Bureau dispute?

Landlord Credit Bureau, Attention Legal & Privacy, 19567 Fraser Hwy, Box 361, Surrey BC V3S 9A4.

Is Landlord Credit Bureau the same as Equifax or TransUnion?

No. LCB is an independent consumer reporting agency focused on rent-payment history. Disputing an error with Equifax or TransUnion has no effect on your LCB Tenant Record — you need to dispute with LCB directly.

What do I need to include with an LCB dispute?

The completed Dispute and Update form, one piece of valid government-issued ID, a document confirming the name and address on that ID, and any supporting documents such as your lease, rent receipts, or correspondence with your landlord.

How long does an LCB investigation take?

LCB investigates disputed items after receiving your request. If you want a record of exactly when you mailed your dispute, keep dated proof of mailing — PostPal’s Confirmation of Mailing documents the date your package was deposited with Canada Post.

Can I add a statement to my Tenant Record instead of disputing?

Yes — as part of the dispute process you can provide a statement that gets saved alongside the disputed entry on your Tenant Record.

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