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Where to mail a Quebec FCSA claims file correction (GAA)

Mail your correction request to: Maurice Lefrançois, Supervisor – Document Access and Protection of Personal Information, Groupement des assureurs automobiles, 1981 McGill College Avenue, Suite 620, Montreal QC H3A 2Y1. The Fichier central des sinistres automobiles (FCSA) is Quebec’s centralized auto insurance claims history file — separate from your Equifax or TransUnion credit report, and separate from the CGI AutoPlus system used in the rest of Canada.

Mail my FCSA correction request — $6

$6 flat — postage included · no account needed

Mailing address

Verified September 2026

FCSA personal-information access and correction requests

Maurice Lefrançois
Supervisor – Document Access and Protection of Personal Information
Groupement des assureurs automobiles
1981 McGill College Avenue, Suite 620
Montreal QC  H3A 2Y1

Quebec drivers requesting access to, or correction of, personal information on their FCSA auto insurance claims history file under Quebec’s access-to-information legislation

Mail my FCSA correction request — $6

No printer, envelope, or stamp — we print and mail it the next business day.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all credit & consumer reporting agency addresses →

Key facts

  • FCSA is managed by GAA (Groupement des assureurs automobiles) under Quebec’s Act respecting Access to documents held by public bodies and the Protection of personal information — separate legislation from the Consumer Reporting Act used elsewhere in Canada.
  • GAA can correct straightforward personal-information errors, but cannot change an insurer’s fault determination or compensation amount without that insurer’s agreement — disputes over liability or payout go to the insurance company involved, not GAA.
  • Address written requests to the named Supervisor of Document Access and Protection of Personal Information, not to GAA generally, so it reaches the right desk.
  • You can also request your claims history online through Quebec’s Government Authentication Service, but a mailed request creates dated, written proof of exactly what you asked for.
  • PostPal mails your request for $6 flat, printed and deposited with Canada Post the next business day — keep the Confirmation of Mailing email for your records.

How to send your letter

  1. 1

    Get a copy of your FCSA claims history

    Request your FCSA statement (online through Quebec’s Government Authentication Service, or by mail) and identify the specific personal information or claims entry you believe is inaccurate.

  2. 2

    Write your correction request

    State clearly which piece of information is wrong and what it should say instead. If your dispute is about an insurer’s fault or payout decision rather than a factual data error, note that GAA will need to refer it to your insurer.

  3. 3

    Attach supporting documents and ID

    Include copies of any documents supporting your correction, along with identification confirming who you are, since this is a personal-information access request.

  4. 4

    Mail it to the Document Access Supervisor in Montreal

    Address the package to "Maurice Lefrançois, Supervisor – Document Access and Protection of Personal Information, Groupement des assureurs automobiles, 1981 McGill College Avenue, Suite 620, Montreal QC H3A 2Y1". Upload it to PostPal — $6 flat, in the mail the next business day — and keep the Confirmation of Mailing email as dated proof your request was sent.

Common questions

What is the mailing address for an FCSA correction request?

Maurice Lefrançois, Supervisor – Document Access and Protection of Personal Information, Groupement des assureurs automobiles, 1981 McGill College Avenue, Suite 620, Montreal QC H3A 2Y1.

Is the FCSA the same as my credit report?

No. The FCSA is Quebec’s centralized auto insurance claims history database, separate from Equifax, TransUnion, and from the CGI AutoPlus system used outside Quebec.

Can GAA change my insurer’s fault decision?

No. GAA can correct straightforward factual or personal-information errors in your file, but it cannot change a fault percentage or compensation amount without your insurer’s agreement — that dispute goes to the insurance company that made the determination.

Can I request my FCSA file online instead of by mail?

Yes, through Quebec’s Government Authentication Service. Mailing your request instead gives you dated, written proof of exactly what you asked GAA to correct.

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