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VIA Rail Canada: where to mail a ATIP request

To send an Access to Information and Privacy (ATIP) request to VIA Rail Canada, mail it to VIA Rail Canada, Access to Information and Privacy Coordinator, Suite 500, 3 Place Ville Marie, Montreal, QC H3B 2C9. VIA Rail is Canada's federal passenger-rail Crown corporation — ATIP requests here cover operational, safety, and corporate records rather than an individual passenger's booking, which is handled through customer service instead. Include a clear description of the records you want, any identifying details, and a return address, and confirm the office on the source below before anything time-sensitive.

Mail a ATIP request to VIA Rail

$6 flat — postage included · no account needed

Mailing address

Verified September 2026

VIA Rail Canada — ATIP request address

VIA Rail Canada
Access to Information and Privacy Coordinator
Suite 500
3 Place Ville Marie
Montreal QC  H3B 2C9

Access to Information and Privacy (ATIP) requests only. Regular correspondence, complaints, or media inquiries should go to VIA Rail Canada's general contact address instead.

Mail a ATIP request to VIA Rail

No printer, envelope, or stamp — we print and mail it the next business day.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all ATIP request addresses →

Key facts

  • This is VIA Rail Canada's published ATIP correspondence address — a different mailbox from its general correspondence address.
  • Requests are made under the Access to Information Act (for government records) and the Privacy Act (for your own personal information).
  • Statutory response window: 30 calendar days from receipt, extendable for large or complex requests.
  • Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.
  • If refused or ignored, you can appeal to the Information Commissioner of Canada or the Privacy Commissioner of Canada.
  • PostPal prints your request and mails it for you — no printer, envelope, stamps, or post office trip.

How to send your letter

  1. 1

    Write your request

    State clearly that this is an Access to Information and Privacy (ATIP) request and describe the records you want as specifically as you can — dates, names, file or reference numbers, and the office or program area, if you know them. Vague requests take longer to process.

  2. 2

    Include what they need to identify you

    If you're requesting your own file, include your full name and any identifying number the institution uses (case, claim, or file number) so they can locate the right record. Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.

  3. 3

    Address it to the request office

    First line: VIA Rail Canada. Then: Access to Information and Privacy Coordinator. Then: Suite 500. Then the street: 3 Place Ville Marie. Then the city line: Montreal QC H3B 2C9.

  4. 4

    Send it with PostPal

    Write or upload your request to PostPal with the address above prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.

Common questions

What is the VIA Rail Canada ATIP mailing address?

VIA Rail Canada, Access to Information and Privacy Coordinator, Suite 500, 3 Place Ville Marie, Montreal, QC H3B 2C9. This is the office's published ATIP correspondence address — confirm it on the source below before anything time-sensitive, since request offices occasionally relocate.

What records can I request from VIA Rail under ATIP?

VIA Rail is Canada's federal passenger-rail Crown corporation — ATIP requests here cover operational, safety, and corporate records rather than an individual passenger's booking, which is handled through customer service instead. Requests are made under the Access to Information Act (for government records) and the Privacy Act (for your own personal information).

How long does VIA Rail have to respond?

The statutory response window is 30 calendar days from when the request is received, though it can be extended for large or complex requests — the office is required to notify you if that happens.

Does a ATIP request cost anything?

Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.

What if my request is refused or I don't get a response?

You can appeal to the Information Commissioner of Canada or the Privacy Commissioner of Canada. Keep a copy of your original request and the date you sent it — you'll need both for an appeal.

How do I mail a ATIP request without a printer?

Write or upload your request to PostPal with the address prefilled. We print it, add your return address, and mail it for you — no printer, stamps, or post office trip needed.

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