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Public Health Agency of Canada: where to mail a ATIP request

To send an Access to Information and Privacy (ATIP) request to Public Health Agency of Canada, mail it to Public Health Agency of Canada, Access to Information and Privacy Coordinator, Holland Cross, Tower B, 1600 Scott Street, Ottawa, ON K1A 0K9. PHAC holds records on public-health surveillance, outbreak response, and immunization programs — requests here are usually for program and policy records rather than an individual's own medical file, which stays with a treating province or clinician. Include a clear description of the records you want, any identifying details, and a return address, and confirm the office on the source below before anything time-sensitive.

Mail a ATIP request to PHAC

$6 flat — postage included · no account needed

Mailing address

Verified September 2026

Public Health Agency of Canada — ATIP request address

Public Health Agency of Canada
Access to Information and Privacy Coordinator
Holland Cross, Tower B
1600 Scott Street
Ottawa ON  K1A 0K9

Access to Information and Privacy (ATIP) requests only. Regular correspondence, complaints, or media inquiries should go to Public Health Agency of Canada's general contact address instead.

Mail a ATIP request to PHAC

No printer, envelope, or stamp — we print and mail it the next business day.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all ATIP request addresses →

Key facts

  • This is Public Health Agency of Canada's published ATIP correspondence address — a different mailbox from its general correspondence address.
  • Requests are made under the Access to Information Act (for government records) and the Privacy Act (for your own personal information).
  • Statutory response window: 30 calendar days from receipt, extendable for large or complex requests.
  • Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.
  • If refused or ignored, you can appeal to the Information Commissioner of Canada or the Privacy Commissioner of Canada.
  • PostPal prints your request and mails it for you — no printer, envelope, stamps, or post office trip.

How to send your letter

  1. 1

    Write your request

    State clearly that this is an Access to Information and Privacy (ATIP) request and describe the records you want as specifically as you can — dates, names, file or reference numbers, and the office or program area, if you know them. Vague requests take longer to process.

  2. 2

    Include what they need to identify you

    If you're requesting your own file, include your full name and any identifying number the institution uses (case, claim, or file number) so they can locate the right record. Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.

  3. 3

    Address it to the request office

    First line: Public Health Agency of Canada. Then: Access to Information and Privacy Coordinator. Then: Holland Cross, Tower B. Then the street: 1600 Scott Street. Then the city line: Ottawa ON K1A 0K9.

  4. 4

    Send it with PostPal

    Write or upload your request to PostPal with the address above prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.

Common questions

What is the Public Health Agency of Canada ATIP mailing address?

Public Health Agency of Canada, Access to Information and Privacy Coordinator, Holland Cross, Tower B, 1600 Scott Street, Ottawa, ON K1A 0K9. This is the office's published ATIP correspondence address — confirm it on the source below before anything time-sensitive, since request offices occasionally relocate.

What records can I request from PHAC under ATIP?

PHAC holds records on public-health surveillance, outbreak response, and immunization programs — requests here are usually for program and policy records rather than an individual's own medical file, which stays with a treating province or clinician. Requests are made under the Access to Information Act (for government records) and the Privacy Act (for your own personal information).

How long does PHAC have to respond?

The statutory response window is 30 calendar days from when the request is received, though it can be extended for large or complex requests — the office is required to notify you if that happens.

Does a ATIP request cost anything?

Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.

What if my request is refused or I don't get a response?

You can appeal to the Information Commissioner of Canada or the Privacy Commissioner of Canada. Keep a copy of your original request and the date you sent it — you'll need both for an appeal.

How do I mail a ATIP request without a printer?

Write or upload your request to PostPal with the address prefilled. We print it, add your return address, and mail it for you — no printer, stamps, or post office trip needed.

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