Canada Border Services Agency: where to mail a ATIP request
To send an Access to Information and Privacy (ATIP) request to Canada Border Services Agency, mail it to Canada Border Services Agency, Access to Information and Privacy Coordinator, 14th Floor, Tower A, 333 North River Road, Vanier, ON K1A 0L8. CBSA holds traveller and trade records — border-crossing history, secondary-examination reports, and traveller-declaration files — which is the most common reason people request their own file from this office. Include a clear description of the records you want, any identifying details, and a return address, and confirm the office on the source below before anything time-sensitive.
$6 flat — postage included · no account needed
Mailing address
Verified September 2026Canada Border Services Agency — ATIP request address
Canada Border Services Agency Access to Information and Privacy Coordinator 14th Floor, Tower A 333 North River Road Vanier ON K1A 0L8
Access to Information and Privacy (ATIP) requests only. Regular correspondence, complaints, or media inquiries should go to Canada Border Services Agency's general contact address instead.
No printer, envelope, or stamp — we print and mail it the next business day.
Sources
Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.
Key facts
- This is Canada Border Services Agency's published ATIP correspondence address — a different mailbox from its general correspondence address.
- Requests are made under the Access to Information Act (for government records) and the Privacy Act (for your own personal information).
- Statutory response window: 30 calendar days from receipt, extendable for large or complex requests.
- Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.
- If refused or ignored, you can appeal to the Information Commissioner of Canada or the Privacy Commissioner of Canada.
- PostPal prints your request and mails it for you — no printer, envelope, stamps, or post office trip.
How to send your letter
- 1
Write your request
State clearly that this is an Access to Information and Privacy (ATIP) request and describe the records you want as specifically as you can — dates, names, file or reference numbers, and the office or program area, if you know them. Vague requests take longer to process.
- 2
Include what they need to identify you
If you're requesting your own file, include your full name and any identifying number the institution uses (case, claim, or file number) so they can locate the right record. Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.
- 3
Address it to the request office
First line: Canada Border Services Agency. Then: Access to Information and Privacy Coordinator. Then: 14th Floor, Tower A. Then the street: 333 North River Road. Then the city line: Vanier ON K1A 0L8.
- 4
Send it with PostPal
Write or upload your request to PostPal with the address above prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.
Common questions
What is the Canada Border Services Agency ATIP mailing address?
Canada Border Services Agency, Access to Information and Privacy Coordinator, 14th Floor, Tower A, 333 North River Road, Vanier, ON K1A 0L8. This is the office's published ATIP correspondence address — confirm it on the source below before anything time-sensitive, since request offices occasionally relocate.
What records can I request from CBSA under ATIP?
CBSA holds traveller and trade records — border-crossing history, secondary-examination reports, and traveller-declaration files — which is the most common reason people request their own file from this office. Requests are made under the Access to Information Act (for government records) and the Privacy Act (for your own personal information).
How long does CBSA have to respond?
The statutory response window is 30 calendar days from when the request is received, though it can be extended for large or complex requests — the office is required to notify you if that happens.
Does a ATIP request cost anything?
Access to Information Act requests require a $5 fee (a cheque or money order made payable to the Receiver General for Canada); Privacy Act requests for your own personal information are free.
What if my request is refused or I don't get a response?
You can appeal to the Information Commissioner of Canada or the Privacy Commissioner of Canada. Keep a copy of your original request and the date you sent it — you'll need both for an appeal.
How do I mail a ATIP request without a printer?
Write or upload your request to PostPal with the address prefilled. We print it, add your return address, and mail it for you — no printer, stamps, or post office trip needed.