Admin mail

Mail a change of address letter online

Some institutions only update your address from a written, signed letter — banks, the CRA, insurance companies, professional registries, and pension administrators are common. Type your address change letter, attach ID, and we mail it through Canada Post within 24 hours.

Mail a change of address letterSee pricing
From $6 per letterMailed via Canada PostShipped within 24 hoursNo printer needed

How it works

Four steps. Most letters take under two minutes from sign-in to mailed.

  1. 1

    Write your change of address letter

    Include full legal name, old address, new address, effective date, and your account or client number.

  2. 2

    Attach ID copies if required

    Some institutions (banks, CRA) require a copy of government ID with the letter. Up to five attachments.

  3. 3

    Enter the recipient address

    Each institution has a different address — use the one printed on your statement or letter.

  4. 4

    We mail within 24 hours

    You receive a dated email confirmation. The PDF copy is kept on your order page.

Who this is for

  • Anyone moving who needs to notify banks, CRA, or insurers
  • Snowbirds switching between summer and winter addresses
  • New citizens or residents with multiple address changes to make
  • People who do not own a printer or scanner

Common use cases

Bank and credit card address change

For a written address update at a Canadian bank, attach the bank's required ID and signature.

CRA address change

You can update your CRA address through My Account online, but written updates are still accepted by mail with the RC325 form.

Pension or RRSP administrator

Most pension administrators require a written, signed address change.

Insurance and professional registries

Insurance companies and professional regulators (medicine, law, accounting) typically require written address updates.

What you can rely on

PostPal is operated as a utility, not a marketing channel. We do one thing: print and mail your documents through Canada Post.

Domestic
$6
2-4 business days
International
$12
6-12 business days
  • Mailed via Canada Post within 24 hours
  • Attach copies of ID and proof of address
  • Dated email confirmation
  • Files deleted after mailing

Frequently asked questions

Why mail an address change instead of updating online?

Many institutions allow online updates, but some still require a written, signed letter — particularly banks, pension administrators, and professional regulators. If you logged in and could not find an "update address" option, the institution is likely one of these.

What should I include in the letter?

Full legal name, account or client number, your old address, your new address, the effective date, and your signature. Attach ID copies if the institution requires them.

Should I send by registered mail?

For banks and pension administrators, registered mail provides proof the institution received the update. PostPal mails standard lettermail; for registered mail, contact us before paying.

Can I update Canada Post mail forwarding through PostPal?

No. Canada Post mail forwarding is a separate Canada Post product — you must arrange that directly with Canada Post. PostPal handles writing to specific institutions to update your address with them.

How many separate letters will I need?

One letter per institution. Most movers send 8-15 separate change-of-address letters (bank, credit cards, CRA, pension, insurance, doctor, dentist, professional registry, employer, etc.). PostPal lets you queue them up in sequence and mail in one session.

Related solutions

Other ways to send mail through PostPal.

Ready to send?

Type a letter or upload a PDF. We mail it via Canada Post within 24 hours.

Mail a change of address letter — $6See all solutions