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Etéreo, Auberge Resorts Collection mailing address

To mail Etéreo, Auberge Resorts Collection, send your letter to Etéreo, Auberge Resorts Collection, Paseo Kanai 16, Solidaridad, 77730 Playa del Carmen, Q.R., Mexico, addressed to Guest Relations. This is the beachfront resort on the Riviera Maya near Playa del Carmen in Riviera Maya, Mexico. To reach someone staying there instead, put the guest's name on the first line and "c/o Etéreo, Auberge Resorts Collection" above the same address — and make sure it arrives during their stay.

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Mailing address

Verified September 2026

Etéreo, Auberge Resorts Collection — mailing address

Guest Relations
Etéreo, Auberge Resorts Collection
Paseo Kanai 16, Solidaridad
77730 Playa del Carmen, Q.R.
Mexico

General correspondence, guest relations, billing questions, and lost-and-found enquiries. To reach a guest who is currently checked in, replace "Guest Relations" with the guest's full name, keep "Etéreo, Auberge Resorts Collection" on the next line, and add their arrival date so the front desk can hold the mail.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

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Key facts

  • Letters to the hotel go to "Guest Relations, Etéreo, Auberge Resorts Collection" at Paseo Kanai 16, Solidaridad, Playa del Carmen.
  • To reach a current guest, use their name, "c/o Etéreo, Auberge Resorts Collection", the same address, and their arrival date — the front desk holds it for check-in.
  • A hotel can't forward mail to a guest after they check out, so time it to land during the stay.
  • Great for lost-and-found claims and billing questions: a mailed letter gives you a dated paper trail.
  • PostPal prints your letter and mails it for you — no printer, envelope, stamps, or post office trip.

How to send your letter

  1. 1

    Decide who the letter is for

    Writing to the hotel itself — a complaint, a compliment, a billing question, or a lost-and-found claim — goes to Guest Relations. Writing to someone staying there goes to that guest, care of the hotel, and only works while they're checked in.

  2. 2

    Address it correctly

    For the hotel: first line Guest Relations, then Etéreo, Auberge Resorts Collection, then Paseo Kanai 16, Solidaridad, then 77730 Playa del Carmen, Q.R.. For a guest: put the guest's full name on the first line, "c/o Etéreo, Auberge Resorts Collection" on the next, the same street and city lines, and write their arrival date on the envelope so the front desk knows to hold it.

  3. 3

    Keep it to paper, and time it

    Send letters and printed documents — not cash or valuables. Mail for a guest should arrive during their stay, so post it a few days ahead; if you're not sure of the dates, call the hotel first. A hotel can't forward mail to a guest who has already checked out.

  4. 4

    Send it without a printer

    Write or upload your letter to PostPal with Etéreo, Auberge Resorts Collection's address prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.

Common questions

What is the mailing address for Etéreo, Auberge Resorts Collection?

Etéreo, Auberge Resorts Collection, Paseo Kanai 16, Solidaridad, 77730 Playa del Carmen, Q.R., Mexico. Address letters to the hotel to "Guest Relations, Etéreo, Auberge Resorts Collection" at that address.

How do I send mail to a guest staying at Etéreo, Auberge Resorts Collection?

Put the guest's full name on the first line, then "c/o Etéreo, Auberge Resorts Collection", then Paseo Kanai 16, Solidaridad, 77730 Playa del Carmen, Q.R.. Write the guest's arrival date on the envelope and post it so it arrives during their stay — the hotel holds mail at the front desk for current guests but can't forward it after checkout.

Can I mail Etéreo, Auberge Resorts Collection about a lost item?

Yes. A letter to Guest Relations at the address above is a good paper trail for a lost-and-found claim — include the dates of your stay, your room number if you have it, a description of the item, and your return address so they can reach you.

Can I send Etéreo, Auberge Resorts Collection a package or a gift?

PostPal sends letters and printed documents, not parcels. Many hotels will accept a package for a registered guest, but policies vary and there may be a handling fee — call the hotel before shipping anything, and never send cash.

How do I mail Etéreo, Auberge Resorts Collection from Canada without a printer?

Write or upload your letter to PostPal with the address prefilled. We print it, add your return address, and send it — no printer, stamps, or post office trip needed.

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