Where to mail Employment Insurance (EI) documents: the honest answer

There is no general public mailing address for Employment Insurance documents — Service Canada simply does not publish one, and any site that gives you a single "EI mailing address" is guessing. Your three official options: upload through My Service Canada Account, mail to the specific address printed on your post-application "Confirmation and Information" page, or drop documents off at any Service Canada Centre.

No public mailing address

Use the address printed on your
"Confirmation and Information" page
(shown after you apply for EI),
or upload via My Service Canada Account

All EI claimants — Service Canada assigns a processing address per claim instead of publishing one general address

Mail it without printing anything

Upload your document — we print it, seal it, and deposit it with Canada Post within 24 hours on business days. $6 flat, no account needed, and you get a Confirmation of Mailing email for your records.

Mail my EI documents — $6

Key facts

  • Service Canada does not publish a general mailing address for EI documents — the correct address is specific to your claim.
  • Option 1: upload documents through My Service Canada Account (MSCA) using "Submit documents" — the fastest and most traceable route.
  • Option 2: mail to the address shown on the "Confirmation and Information" page you saw (and could print or save) right after submitting your EI application.
  • Option 3: drop documents off in person at any Service Canada Centre.
  • Once you have your claim-specific address, PostPal can mail your documents to it — $6 flat, printed and deposited with Canada Post the next business day, no account needed.

How to mail it, step by step

  1. 1

    Try My Service Canada Account first

    Sign in to MSCA and look for "Submit documents" under your EI claim. Uploads land directly in your file, with an on-screen confirmation — faster and more traceable than any envelope. Use mail only when a document cannot be uploaded or you cannot access MSCA.

  2. 2

    Find your claim-specific mailing address

    When you submitted your EI application, the final screen — the "Confirmation and Information" page — showed the mailing address for your claim, along with your confirmation number. If you printed or saved it, the address is there. If you did not, call Service Canada at 1-800-206-7218 or visit a Service Canada Centre to get it.

  3. 3

    Label your documents with your identifiers

    Write your full name and Social Insurance Number on each document (or a cover page) so Service Canada can match the mail to your claim. Send copies, not originals, unless you are specifically asked for originals.

  4. 4

    Mail it — or hand-deliver it

    Mail to the exact address from your Confirmation and Information page, or drop the documents at any Service Canada Centre. If you are mailing, upload the file to PostPal with your claim address and we print and deposit it with Canada Post the next business day — $6 flat.

Common questions

What is the mailing address for EI documents?

There is no general one. Service Canada assigns a processing address per claim and shows it on the "Confirmation and Information" page you see right after applying. Your official options are to use that claim-specific address, upload through My Service Canada Account, or drop documents off at a Service Canada Centre.

I never saved my "Confirmation and Information" page — how do I get my mailing address?

Call the EI line at 1-800-206-7218 (have your SIN ready) or visit any Service Canada Centre and ask for the mailing address assigned to your claim. Alternatively, skip mail entirely and upload the document through "Submit documents" in My Service Canada Account.

Can I just upload my EI documents instead of mailing them?

Usually, yes — and it is the better option. My Service Canada Account has a "Submit documents" feature that sends files straight to your EI file with an on-screen confirmation. Mail is mainly for people who cannot access MSCA or were specifically told to mail something.

Can I drop EI documents off in person?

Yes. Any Service Canada Centre will accept EI documents at the counter. Bring your Social Insurance Number and, if you have it, your claim confirmation number so staff can attach the documents to the right file.

A website gave me a single mailing address for all EI mail — should I use it?

Be cautious. Service Canada does not publish a general EI mailing address, so a one-size-fits-all address found on a third-party site may route your documents to the wrong processing centre and delay your claim. Use the address from your own Confirmation and Information page, MSCA upload, or in-person drop-off.

Can PostPal mail my EI documents for me?

Yes — once you have the claim-specific address from your Confirmation and Information page (or from Service Canada by phone). Upload your documents, enter that address, and it is $6 flat, printed and deposited with Canada Post the next business day, no account needed. PostPal cannot look the address up for you, because it is unique to your claim.

Related mailing addresses

Sources

Addresses verified June 2026 against official sources. Always confirm on the official site before time-sensitive filings.